Hoeve Altena respects your privacy and strives to safeguard it to the best of its ability, and will handle the information you provide to us confidentially. Hoeve Altena is responsible for the processing of personal data as set out in this privacy statement. In this privacy and cookie statement, we explain which personal data we collect and use and for what purpose. We recommend that you read this statement carefully.

Contact details
Hoeve Altena
F. Valks & K. Valks
Almkerkseweg 3
4285WZ Woudrichem
info@hoeve-altena.nl

Personal data that we process
We process your personal data because you use our services and/or because you have provided it to us yourself. Below you will find an overview of the personal data that we may process:

• first and last name;
• address details;
• day of arrival and departure;
• phone number;
• email address;
• bank account number;
• other personal data that you actively provide during a visit to our website and in any correspondence.

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old.

For what purpose and on what basis do we process your personal data?
We process your personal data based on the agreement as a legal basis for the purposes below:

• Registering and processing your booking;
• Administrative processing of your booking;
• Correspondence and answering questions regarding your booking (if necessary).

We process your personal data based on legitimate interest as the legal basis for the purposes listed below.

• Maintaining internal records.
• The placement of cookies (Google Analytics and Google Maps).

How long we retain personal data
Hoeve Altena does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We retain data that we are legally obliged to record for internal administration purposes for at least 7 years. We retain other data for 2 years.

Sharing personal data with third parties
Hoeve Altena shares your personal data in the following situations:
- This is necessary for the execution of the agreement;
- We are legally obliged to do so;
- in the context of legal disputes, we may share your personal data with a lawyer or legal advisor;
- if the Dutch Data Protection Authority requests this;
- this is necessary to protect ourselves or our users against fraudulent, abusive, inappropriate, or unlawful use of the website and contact options.

View, modify, or delete data
You have the right to access, correct, or delete your personal data. In addition, you have the right to withdraw any consent for data processing or to object to the processing of your personal data, and you have the right to data portability.

This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

If you wish to exercise your right to object and/or your right to data portability, or if you have other questions or comments regarding the data processing, please send a specific request to info@hoeve-altena.nl

To ensure that the request for access was made by you, we may request additional verification. This is to protect your privacy.

Hoeve Altena will respond to your request as soon as possible, but in any case within four weeks. Hoeve Altena would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Hoeve Altena takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us via info@hoeve-altena.nl

Automated decision-making
Fully automated decisions are decisions made by computers and no longer by people. Hoeve Altena does not use fully automated decision-making on our website.

Contact and questions
If you have a question regarding the privacy statement, you can contact us via info@hoeve-altena.nl

If, despite our best efforts, you are unable to resolve the matter with us, you also have the right under privacy legislation to lodge a complaint with the privacy supervisory authority, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this purpose.